Terms of service

Terms of Service

Effective Date: 1st May 2026
Last Updated: 29th April 2026

Welcome to One7 Logistics Group Ltd (trading as One7 Distribution) ] (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services, including the purchase of energy drinks and iced coffee beverages (collectively, the “Products”). By accessing or using our services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 16 years old (or the legal age of majority in your jurisdiction) to purchase Products from our website. By placing an order, you confirm that you meet this requirement.

2. Products and Health Disclaimer

Our Products include caffeinated beverages such as energy drinks and iced coffee. By purchasing and consuming our Products, you acknowledge:

  • They may contain high levels of caffeine and other stimulants.
  • They are not recommended for children, pregnant or breastfeeding individuals, or those sensitive to caffeine.
  • You are responsible for reviewing ingredient lists and consulting a medical professional if you have concerns.

We are not liable for adverse effects resulting from misuse or overconsumption.

3. Orders and Payment

  • All orders are subject to acceptance and availability.
  • Prices are listed in GBP (£) and may change without notice.
  • Payment must be made at the time of purchase through approved payment methods.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing.

4. Shipping and Delivery

  • We aim to process and ship orders promptly, but delivery times are estimates only.
  • Risk of loss and ownership of Products pass to you upon delivery.
  • You are responsible for providing accurate shipping information. We are not responsible for delays or losses due to incorrect details.

5. Returns and Refunds

  • Due to the nature of consumable goods, we generally do not accept returns.
  • If your order arrives damaged, defective, or incorrect, please contact us within 72 hours of delivery.
  • Refunds or replacements are issued at our discretion.

6. Acceptable Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to interfere with or disrupt our systems.
  • Misrepresent your identity or provide false information.

7. Intellectual Property

All content on our website, including logos, product names, designs, and text, is owned by or licensed to us and protected by intellectual property laws. You may not use, reproduce, or distribute our content without permission.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our Products or services.
  • Our total liability for any claim shall not exceed the amount you paid for the Product in question.

9. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, or expenses arising from your use of our Products or violation of these Terms.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal information.

11. Changes to Terms

We may update these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms, please contact us at:

One7 Logistics Group Ltd (Hell Energy)
helluk@one7distribution.com
01217691344
Unit 3b, Maybrook Industrial Estate, Maybrook Road, Walsall, WS8 7DG.

By using our website and purchasing our Products, you acknowledge that you have read, understood, and agree to these Terms of Service.